Terms of Use

Last updated: 25 September 2025

Welcome to inArtio.com (“inArtio,” “we,” “us,” “the platform”), which belongs to and is operated by inArtio S.M.P.C. These Terms of Use explain how you may access and use our website, services, and features. By browsing or making use of the platform, whether as a registered member or a guest, you agree to be bound by these Terms. If you do not accept them, you should not continue using the site.

inArtio S.M.P.C. operates as an online marketplace where artworks, jewelry, candles, and other decorative items created by independent artists and makers can be presented and sold. The platform does not act as the owner of the items listed; instead, it facilitates the connection between artists and customers by providing a trusted and transparent environment for discovery and transactions.

Section A – Buyers (Customers)

3. Registration & Purchases

When making a purchase, you may choose either to register for an account or to proceed as a guest. In both cases, you must provide accurate and up-to-date details. Particular care must be taken with your email address, as it is used for order confirmations and communications, and with your shipping address, since it is essential for the correct delivery of your order.

If you create an account, you are responsible for keeping your login credentials secure and confidential. inArtio S.M.P.C. reserves the right to suspend or delete accounts if we believe these Terms have been violated.

4. Purchases, Payments & Shipments

Customers can browse, select, and purchase items directly through inArtio S.M.P.C. Product prices are displayed on the platform and may or may not include VAT, depending on applicable regulations. Any additional charges, such as shipping costs, will be shown clearly before checkout.

Orders are processed in accordance with the information displayed on each product page. Payments must be made through the approved payment methods, and items are shipped according to the terms indicated by each seller.

Purchases are subject to applicable consumer protection laws as well as the return policy of inArtio S.M.P.C.

5. Return Policy

If you are a consumer within the European Union, you have the right to withdraw from a purchase within 14 days of receiving your order, unless the item is custom-made or otherwise exempt from this right under law.

Items returned must be in their original condition, including any accompanying documents or certificates and, where applicable, the original packaging.

• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrectly supplied.
• Refunds will be processed once the returned item has been received and inspected.

Section B – Artists and Sellers

6. Rights and Obligations

Artists and sellers who upload content on the platform confirm that they are the rightful owners of the works offered, or that they hold all necessary rights and permissions. They further confirm that their works do not infringe on the rights of any third party.

By posting content, sellers grant inArtio S.M.P.C. a non-exclusive, worldwide, royalty-free license to display, promote, and distribute that content through the platform, always in connection with the operation and promotion of the service. Intellectual property rights remain with the creator, and the license is granted solely for the functioning of the platform.

When using the platform, you must act lawfully and respectfully. In particular, you must not:

• Post or share content that is illegal, offensive, or misleading.
• Infringe on the intellectual property rights of others.
• Attempt to breach or damage the systems of inArtio S.M.P.C.
• Circumvent the platform by arranging direct transactions with sellers outside the website.

Violation of these obligations may result in account suspension or other appropriate measures.

All content on the website, including text, images, logos, graphics, and design, is the property of inArtio S.M.P.C. or its collaborating creators. You may not reproduce, copy, or distribute any such material without prior written permission.

By using the site, you do not acquire any ownership rights to the intellectual property displayed; you are only granted a limited license to access and use the site in accordance with these Terms.

The collection and processing of personal data is carried out in compliance with the General Data Protection Regulation (GDPR) and the Privacy Policy of inArtio S.M.P.C. You have the right to access, correct, or delete your personal data, and to exercise other rights as described in the Privacy Policy.

The platform and its services are provided “as is.” While we strive for accuracy and reliability, inArtio S.M.P.C. makes no guarantees regarding the completeness of product information, availability, or delivery times.

To the extent permitted by law, inArtio S.M.P.C. is not liable for any direct or indirect damages arising from your use of the platform. Liability, if any, will be limited to the value of the transaction in question.

We reserve the right to suspend or terminate your access to the platform if we reasonably believe that you have breached these Terms. If you have created an account, you may request its deletion at any time by contacting us.

Even after termination, certain provisions (e.g., intellectual property rights, limitation of liability) will remain in effect.

These Terms may be updated or amended from time to time. Changes will be communicated on the platform or by email. By continuing to use the site after the updated Terms have been published, you agree to be bound by them.

These Terms are governed by Greek law. Any disputes that may arise in relation to these Terms or the use of the platform will fall under the exclusive jurisdiction of the courts of Athens, unless otherwise required by mandatory provisions of consumer law.

For any questions regarding these Terms of Use, please contact us:

inArtio S.M.P.C.
Address: Ethnikis Antistaseos 70, Peristeri, 12134, Greece
Email: info@inartio.com